Dialling in Success: Mastering Telephone Skills for the Home Worker

In the age of video calls and team chats, the humble telephone might seem like a relic of the past. But for home workers, it's a tool that should never be underestimated.

Whether you're a freelancer, remote employee, or a stay-at-home parent running a side hustle, mastering telephone skills can open doors and foster connections in ways that video calls just can't replicate. So, let's dive into the world of telephone skills for the home worker and discover how you can level up your game.

Stand up when you make a call

It makes you feel more confident. Your voice sounds better and more attractive. It will increase the urgency and tempo of your thinking (humans are designed to be on their feet).

Confidence Booster: Stand Tall for Success

In the world of phone calls, posture isn't just about looking professional; it directly impacts your confidence and how you come across to the person on the other end.

When you stand up to make a call, you instantly feel more in control. Your voice gains a depth and assertiveness that sitting just can't muster. Plus, it taps into our primal instincts – humans are designed to be on their feet, ready to take action.

Fearless Phoning: Prepare for Victory

It's no secret that many people are frightened of the phone. The anxiety of not knowing what to say or how the conversation will go can be paralyzing. The antidote? Preparation.

Before you pick up the phone, take a moment to jot down three key talking points and one clear outcome you want to achieve. This simple act can transform your approach from fearful to fearless.

Pick Up on the Third Ring: Swift and Savvy

We've all experienced the awkwardness of a phone call ringing on and on, leaving you to wonder if the other person will ever answer. While waiting for that fifth or sixth ring might seem polite, it can also make you appear hesitant or disinterested.

To project enthusiasm and attentiveness, make it a habit to pick up on the third ring. It shows that you're eager to connect and ready to engage.

Actionable Takeaways

Preparation is Key: Before dialling, jot down three key talking points and one clear outcome you want from the call. This will keep you on track and confident.

Stand Tall: Literally! Stand up when making calls to exude confidence and enhance your voice's appeal.

Pick Up Promptly: Don't let the phone ring endlessly. Answer on the third ring to show you're attentive and eager to connect.

Smile Through the Line: Believe it or not, smiling while talking on the phone can make your voice sound more friendly and approachable.

Practice Makes Perfect: Make practice calls to friends or family to hone your skills before important business calls.


Ready to revolutionize your telephone skills for home working? Head over to homeworkinghenry.com for more tips and resources on maximizing your productivity and success as a home worker.


  • Stand up when you make a call to boost confidence and enhance your voice.
  • Prepare for calls by jotting down three talking points and one desired outcome.
  • Answer on the third ring to show attentiveness and enthusiasm.
  • Smiling while on the phone can make your voice more inviting.
  • Practice your telephone skills to become a pro at home working.

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